Web Accessibility Statement

NOTE: This assumes a WCAG 2.1 Level AA target, which is the common commercial standard and what most ADA-related web claims measure against. Before publishing, confirm actual conformance status with Mojo Active (has MarketCarpenter been audited against WCAG 2.1 AA?), and be careful not to claim full conformance unless it's been verified — an inaccurate claim of compliance is a bigger legal risk than an honest 'working toward' statement. 

1. Our Commitment 

Ritz-Craft Corporation is committed to making www.ritz-craft.com (the "Site") accessible to all visitors, including people with disabilities. We are working to ensure the Site is usable by the widest possible audience, regardless of ability or technology. 

2. Standards We Follow 

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. 

3. Measures We Take 

Accessibility on the Site is supported through: 

• Structuring pages with semantic HTML and consistent navigation; 
• Providing text alternatives for meaningful images; 
• Designing forms — including lead forms, Builder inquiry forms, and Favorites account forms — to work with keyboard navigation and screen readers; 
• Maintaining sufficient color contrast in line with WCAG AA targets; and 
• Periodic review of the Site, built on the MarketCarpenter platform developed by MoJo Active®, to identify and remediate accessibility issues. 

4. Known Limitations 

Despite our efforts, some parts of the Site may not yet be fully accessible. This can include older content, third-party embedded tools, or interactive features that have not yet been fully tested. We are actively working to identify and address these gaps. 5. Third-Party Content and Tools 

The Site may include content or functionality provided by third parties (for example, analytics or marketing tools). We cannot guarantee the accessibility of third-party content, but we select vendors with accessibility in mind where possible and will address issues we become aware of. 

6. Feedback and Assistance 

If you experience difficulty accessing any part of the Site, or need information in an alternate format, please contact us. We aim to respond to accessibility feedback within 30 business days and to work with you to provide the information, item, or service through an alternate method if needed. 

[email protected] 
800-326-9836 
15 Industrial Park, Road, Mifflinburg, PA  17844 

7. Ongoing Efforts 

Accessibility is an ongoing effort rather than a one-time project. We periodically review the Site and work with our platform provider, MoJo Active®, to prioritize and remediate accessibility issues as they are identified. 

8. Formal Complaints 

If you are not satisfied with our response to an accessibility concern, you may also have the right to file a complaint with the relevant regulatory authority in your jurisdiction.  

9. Document Information